Washer leaking water

Updated November 2026 · Sherman Oaks Appliance Repair Co.

Short answer: where and when the water appears tells you the source. Leaks at the back during fill are hoses or the inlet valve. Leaks at the front of a front-loader are the door gasket. Leaks from underneath are the pump, a hose or the tub seal.

First: stop the water

Close both water valves behind the washer and unplug it. If the washer is on an upper floor, tell the neighbor below and the property manager now. Water travels fast through a wood-frame floor.

Find the source

Where and whenLikely source
At the back, while filling or even when the washer is offSupply hoses, hose washers, inlet valve
At the back, while drainingDrain hose cracked or loose, standpipe overflowing
Front of a front-loader, at the doorTorn or dirty door gasket, something caught in it
From the dispenser drawerClogged dispenser, water pressure too high, too much detergent
Underneath, during wash or drainDrain pump, pump filter cap, tub-to-pump hose
Underneath, during spin, with a rumbling noiseTub seal and bearings
Suds on the floorToo much detergent, or regular detergent in an HE washer

Supply hoses

Rubber supply hoses are under full house pressure all the time. They harden and bulge with age, and a burst hose floods a room in minutes. If your hoses are black rubber and more than five years old, replace them with braided stainless steel hoses. It is inexpensive and it prevents the worst kind of washer leak.

Door gasket on front-loaders

The large rubber gasket around the door collects hair, detergent residue and small items. A coin or a bra wire can cut it. Wipe the gasket folds after washing and leave the door open so it dries. A torn gasket is replaced as one piece.

How we repair it

We run the washer with the panels off and watch each stage: fill, wash, drain and spin. That shows the exact source. Then we replace the failed hose, pump, gasket or valve. A tub seal and bearing job is a large repair, and on an older washer we will tell you honestly whether it is worth doing.

$89 diagnostic, waived when you go ahead with the repair. 90-day warranty.Call (747) 351-2983

Questions

Why does my washer leak only sometimes?

Intermittent leaks usually depend on the load or the cycle: oversudsing with certain detergents, a large load pushing water past the gasket, or a leak that appears only during spin.

How much detergent should I use?

Much less than the cap suggests. For an HE washer, about two tablespoons of HE detergent for a normal load. The water in the Valley is hard, but adding more detergent mainly adds residue and suds.

Need it fixed in Sherman Oaks?

Call and describe the problem. We'll set a time for a visit.

(747) 351-2983
Call (747) 351-2983